With the progress of the times, the aviation transport industry in China was in a rapid development. Meanwhile, there is more and more higher requirements for the image quality of staff in civil aviation service, in which stands for the image of airline companies and demonstrates directly the quality of service. As the so-called "Emotion originates from hearts, emerges outside, and is transmitted by sound". Etiquette is a kind of inner emotion, which can be shown in our facial expression and body posture. In addition, it plays a vital role in social communication. On the basis of common etiquette, civil aviation service etiquette has a great significance in the personal quality promotion of flight attendants, in the optimization of vocational consciousness, in the contribution to teamwork, in the perfection of professional competence, in the enhancement of service quality and level, in the promotion of overall image and economical benefit and social benefit of airline companies. Mastering better civil aviation service etiquette can improve flight attendants’ coping ability. Therefore, civil aviation service etiquette plays an essential role in aviation service. In this case, students should acquire this skill in school and lay a solid foundation for their following employment by learning civil aviation service etiquette. This course is tailored for civil aviation profession and is a channel of delivering the talent who obtained course foundation in order to enter international and domestic airlines. At the same time, this course gives an all-round and systematic introduction to professional quality which civil aviation service staff should be equipped with; it has practical guidance for students’ training and learning. This course is designed for students in higher vocational colleges who major in flight attendance, civil aviation transport service and airport operation service and management or students in secondary vocational schools. Also, this course can be taken as the training material for people who are dedicated to aviation services.