乘务员专业化形象和行为规范 - 西安航空职业技术学院 - 踏上汉语桥,体验中文+空中丝路之美 - 汉语桥团组在线体验平台

CHINESE BRIDGE Immerse in Chinese & Encounter with Air Silk Road

踏上汉语桥,体验中文+空中丝路之美

Professional Image and Behavioral Norms of Flight Attendants

乘务员专业化形象和行为规范

Course Syllabus 课程章节

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As flight attendants belong to the high-end service industry, they are required to have a good external image, elegant temperament and elegant manners. Specifically reflected in the sweet smile, delicate makeup, humble attitude, appropriate clothing and other aspects. Excellent flight attendants can combine the beautiful external image, elegant and generous attitude, and thoughtful service into one, which can leave a deep good impression on passengers. It can not only represent the personal image of flight attendants, but also represent the service quality of the airline. Through this course, students can learn the principles and methods of flight attendants' facial grooming, the standards and procedures of flight attendants' hair grooming, as well as the requirements of flight attendants' facial expression, appearance and manners.

因空中乘务岗位属于高端服务业,需要从业者具有良好的外在形象、优雅的气质和优雅的举止。具体体现在甜美的微笑、精致的妆容、谦逊的态度、得体的服饰等方面。优秀的空中乘务人员能够将秀美的外部形象和优雅大方的态度、周到的服务合而为一,能给乘客留下较为深刻的良好印象。既能代表空中乘务人员个人形象,同时能够代表航空公司的服务质量。

通过这门课程的学习,学生能够学习到空中乘务人员面部修饰的原则与方法,空中乘务人员发型修饰标准与步骤,以及空中乘务人员面部表情、仪表、仪态方面的要求。


General Courses 通用课程