Flight Operation Service
航班运行服务
Course Syllabus 课程章节
1This course combined with the actual cases, and take an entirely explanation to basic knowledge, responsibilities, operation process, business focus, code of conduct and other mainly content of flight operation service.Summarizes to four aspects about the possibility of an error occurring and the causes during the process of flight gate operation,which can help students to take more operation knowledge, improve their service quality and efficiency, keep good condition in the future work, to give every passenger a safe, pleasant and efficient trip.
本课程结合航班实际操作中发生的各类案例,对基础知识、岗位职责、操作流程、业务重点、行为规范等主要内容进行了全面、详细的梳理和讲解,并从四个方面切入,将日常航班登机口操作中出现差错的原因和可能性进行了归纳总结,有效帮助同学们更加熟练地掌握和运用登机口业务操作知识,提升服务品质和效率,在未来工作中保持良好状态,全力保障每位旅客平安、愉悦、高效出行.