In-flight Service
航班飞行服务
Course Syllabus 课程章节
6In-Flight service is a core reflection of civil aviation service. The capability and service level of service providers play a crucial role in the development of civil aviation transportation industry. Improving the quality of service providers is an important means to promote the development of the industry. This chapter introduces the relevant work content and language knowledge of in-flight service. The course is conducted in simple and understandable Chinese-English, so as to facilitate the efficient learning of entry-level learners from different countries. Each work scene is accompanied by a Chinese dialogue video to help learners get out of the classroom and adapt to the actual language environment. Through professional cabin service terms and simulation of real cabin work situations, to improve learners' language communication ability and cabin service level.
航班飞行服务是民航服务的一种核心体现,服务者的能力和服务水平对民航运输业的发展起着至关重要的作用。通过提高服务者自身素质是促进行业发展的重要手段。本章节主要介绍了航班飞行服务的相关工作内容和语言知识,讲解采用简洁易懂的中英双语进行,以方便不同国家的入门级学习者高效学习。每一工作场景配有全中文对话视频,以帮助学习者走出课堂,适应实际语言环境。通过专业的客舱服务用语和模拟真实客舱中的工作情景,来提升学习者的语言交际能力和客舱服务水平。