旅游服务 - 北京工业职业技术学院 - 走进“双奥城市”北京——“中文+职业技能”线上研习营 - 汉语桥团组在线体验平台

Entering the Double Olympic City Beijing--“Chinese + Vocational Skills” Online Training Camp

走进“双奥城市”北京——“中文+职业技能”线上研习营

Tourism services

旅游服务

Course Syllabus 课程章节

1

Tourism service refers to that tourism service personnel, through various facilities, equipment, methods, means, ways, and various forms of "hospitality," create a harmonious atmosphere and produce a spiritual, psychological effect in the process of providing passengers with material and spiritual needs that can meet their physiological and psychological needs, thus touching the feelings of passengers, arousing their psychological resonance, and making passengers feel comfortable in the process of receiving services The sense of happiness, and then happy to communicate, happy to consume an activity. In this video course, in consideration of the international students' Chinese level and receptivity, several of the most basic and representative course contents are selected from the tourism service contents. Let students have a preliminary understanding of tourism management and other majors and prompt their interest in tourism services and learning Chinese.

旅游服务是指旅游业服务人员通过各种设施、设备、方法、手段、途径和热情好客的种种表现形式,在为旅客提供能够满足其生理和心理的物质和精神的需要过程中,创造一种和谐的气氛,产生一种精神的心理效应,从而触动旅客情感,唤起旅客心理上的共鸣,使旅客在接受服务的过程中产生惬意、幸福之感,进而乐于交流,乐于消费的一种活动。

本次视频课程,结合国外学生的汉语水平及接受能力,从旅游服务内容中选取几个最基础的最具代表性的课程内容。让学生初步的了解旅游管理等专业,引起他们对从事旅游服务业和学习汉语的兴趣。


Course Syllabus

课程章节

General Courses 通用课程