Tourism Etiquette
旅游礼仪
Course Syllabus 课程章节
8Courtesy is the internal respect,rite is the external form,getting refined internally and externally is called etiquette.Tourism Etiquette course aims to help people become a warm, graceful knowledgeable and insightful tourism staff,achieve “Etiquette enhances service value”,and pursue ideal life. Etiquette is the lubricant of interpersonal communication,to let our work and life more smooth and simpler.In all ages, etiquette is the standard to measure a person’s level of civilization.Xunzi once said people can not live without etiquette,things can’t be achieved without etiquette.Decent makeup can well reflect a person’s Professionalism.Meeting Etiquette is not only an important method of business communication,but speaks more about a person’s horizon and culture.Hotel services etiquette can shape a good brand image of the hotel, bring guests feel at home.Tourism experts think a good tour guide will bring a lot of happiness to the travelling.On the contrary, it is a unsuccessful travelling.Tour guide is,guide the tourists with politeness and tour in scenic spots with happiness.The service quality of scenic areas,not only ensures the income of scenic spots,but represents the first image of scenic areas. Tourism Etiquette,what we talk about is etiquette and what we teach is standard.For students of tourism-related majors , Tourism Etiquette is very practical in the future jobs and can help students transform their identities to social men.Everyone has duty and responsibilities to inherit the beauty of Chinese culture,carry forward the tendency of civilization and etiquette,bring comfortable warmth to others,show your natural and smooth elegance,pursue harmony of interpersonal communication in daily life,and accomplish the majors of tourist reception service.
礼是内在的敬意,仪是外在的形式,内外兼修合称礼仪。《旅游礼仪》课程致力打造有温度、有风度、有广度、有深度的“四度”旅游工作者。做到“礼仪提升服务价值”,演绎诗与远方的精彩。
礼仪是人际交往的润滑剂,让我们的工作与生活,更加顺畅简单。礼仪从古至今,都是衡量一个人文明程度的准绳,荀子曾说人无礼则不生,事无礼则不成。得体的妆容可以很好的,体现一个人的职业素养。见面礼仪不仅是商务交往的一种重要手段,更能体现一个人的见识与修养。酒店服务礼仪能塑造酒店良好的品牌形象,带给客人宾至如归的感觉。旅游专家认为,一名好导游会带来一次愉快的旅游,反之,肯定是不成功的旅游。导游就是“导之以礼,游之以乐”。景区服务质量,既是景区收入的保证,也代表着景区的第一形象。
旅游礼仪聊的是礼仪,教的是规范。《旅游礼仪》对于旅游大类的学生,在未来工作中非常实用,它可以帮助学生,向社会人身份转变。我们每一位都有义务和责任,传承中华文化之美,弘扬文明礼仪之风,带给别人如沐春风的温暖,展示自己行云流水的优雅,追求日常人际沟通的和谐,成就旅游接待服务的专业。